Parma Movers

I thought the movers we had were efficient and friendly. I am not happy with how we were treated once we reported that things had been broken and lost. I get mistakes happen during a rushed move. When we called in customer service was very rude and didn’t try to find something we reported as lost. We searched our new house and our old house. We know it’s missing. We asked her to talk to the five crew members and she said, “I talked to two and they didn’t see it. They are all busy and can’t be bothered.” Never once checking with the other three to see if it might have been left on the truck by mistake. Instead she gave us the cost of a damaged item versus doing her job to locate our item. I was excited to share positive feedback about this company because of the crew. I will now recommend everyone stay away because of the customer service manager.

Movers were fast but perhaps too fast. Broke a couple of items including my bed frame. I only got pennies for it but can't totally blame them for it as I didn't purchase the updated protection plan. Worst of all though was I had a large cooler full of my wife's belongings go missing during the move. Probably about 800 dollars worth of belongings lost and all I got was 6 dollars because a cooler 'probably weights around 10 lbs.'

We had a great experience with Parma Movers for my parent’s local move. They were on time, polite, and professional. Kudos to Rubin, John & Will. They worked quickly & efficiently and finished about an hour earlier than I expected, which saved us money! I highly recommend Parma Movers.

We had some of the best, most experienced movers!

Very reasonably priced and very professional! The crew that came out was very nice and respectful of our property