Payless Moving LLC

Robert, Lee and Justin did a fantastic job. They were professional, efficient, helpful and worked hard to get us moved into our new home quickly. I would highly recommend working with them for any moving needs! Robert was also very responsive and was able to quickly get us scheduled for our move.

It’s crazy because I used their services last year with no problems. This time around is a different story. I called the owner two and a half weeks ago to get a couch moved. He told me that he would call me back with his availability. I Didn’t hear from him for two weeks. I reached back out again Saturday about the move, he told me he could do it the next day, Sunday evening. Sunday comes and I still haven’t heard from him about a time so I shot him a text asking if 6pm worked. No response. I call, he answers and says that he will likely get to me before 6 and he would call me when he was on his way. He never called so I call him around 5:15 because I’m leaving my friends baby shower early and heading to the pick up location for our scheduled time of 6pm. At that time he tells me it’ll be a couple hours because he’s tied up doing another job and he would call me back when he is finished. He calls me around 730pm to ask me if he could get to me the next day, Monday, because he’s still busy. I say no because I have to work and I scheduled this time based on my availability and the availability of the person I’m getting the couch from. He says ok and tells me he still needs a couple hours and he’ll pick my couch up for me. I never heard from this man again. It’s Tuesday, nothing. So he just wasted my whole day Sunday and the day of the person waiting on me to pick up the couch. How do you go from scheduling me at 6, to telling me you’d get to me before then, to not communicating that you can’t make the appt time, to trying to reschedule but unable so you change the time, to just never reaching back out to me ever again. The lack of communication is ridiculously unprofessional and it’s sad because I referred friends to him based off my pleasant experience with the company last year. I won’t be using the services again.

Good worker's they were quick and professional i will recommend this company

I booked this company for my move out date, they said they would be there 9-10am. They did not show I called and the time moved to 12-1pm they didn't show again I called and they stated the truck they had went down and it would be another hr or they would get a uhaul for me instead to help. Two more hours went by no contact so I had to call family and friends to help me move because I had to be out by a certain time. I finally received a callback for the first time 3hrs later and they asked if I still needed their help...I was nearly done moving by then. I would leave negative stars if possible they put me in an extremely horrible position, they are the definition of unprofessional never use them.