230 Oak Lee Dr, Ranson, WV 25438
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Rented a truck days ago and specified a truck with a liftgate. Came to pick it up and not here. No apologies or anything. Just an oh well. Poor customer service. ( I didn't have a chance to call the owner back because I was being helped by Uhaul due to Penske falling short). BTW you have my number if you truly cared.
Very well rental experience.
Great rental experience. No problems getting it on time, and check-in was easy. Did a one way trip from Frederick to Ranson, staff was willing to work with me at both ends, were friendly, and no delays on either end. The 26 ft truck I rented seemed new enough and ran smoothly.