Pioneer Valley Storage - Stadium

Earlier this week, I needed to find a storage container for a motor vehicle. They were able to give me a suitable space for a very reasonable price. Sadly, the space was big enough, but there wasn't enough area to maneuver the car to go in through the door. They immediately found me a better spot at another one of their locations and switched me over. This was all done with no additional price to me. I'm very happy and impressed with their operation.

Lisa Hawker made the whole process extremely easy!! Left a voicemail inquiring about availability and pricing -- she was quick to respond. All the leasing documents were handled online and payments were made through their automated phone system. When my son and I arrived to move his belongings into his storage unit it was very clean. Very happy with the service we received. Highly recommend.

Super quick and easy with excellent service! Thank you!!!

Having been loyal patrons of Stadium Storage, now under Pioneer Valley Storage, for quite a few years, we've seen some changes, not all of them for the better. While the facility was generally well-kept in the past, recent transitions have come with notable rent hikes and new insurance requirements for each unit, even billing an additional $15 if you don't provide your own coverage.

Unfortunately, the upkeep seems to have taken a hit since the changeover. The entry roads are riddled with potholes that give our vehicles quite the shake-up, which isn't ideal, especially when transporting delicate cargo.

On the bright side, they certainly don't let tardy payments slide, as evidenced by the abundance of those unmistakable red double locks. It's clear they're diligent about their collections.

While we appreciate the efforts to maintain security and accountability, it would be great to see some attention diverted to improving the overall condition of the facility for the benefit of all tenants.

Staff was very helpful and informative