Plateau Heated Storage

HORRIBLE horrible experience！I made the reservation one week in advance but you guys call me 6am at that day to change my reservation to a different location. When I finally went to that location on time，they told me I don‘t have truck reserved and I am actually on a “waiting list” and they dont have key to the truck，told me to go to a different location (15 mins drive!!) By the time I get my truck, it is one hour past my reservation time. I also rented a 4-way furniture dolly but they gave me nothing. I have to use my bare hands to move furniture on or off the truck.

The truck has clearly not broomed for a long time. Funny that they told us to use broom sweep the cart floor while they never did it when hand me the truck.

Every aspect of this reservation at U-Haul side has gone wrong and I would NEVER recommended this location or U-Haul to my friends

I couldn’t be happier with my experience at Plateau Heated Storage! From the moment I walked in, the staff was incredibly friendly, professional, and eager to help. The facility is spotless, well-lit, and feels very secure. I love that all the units are heated, which gives me peace of mind knowing my belongings are protected from extreme temperatures.

The access hours are super convenient, and the pricing is competitive, I even got a great deal when I signed up. It's clear that they prioritize customer satisfaction and the safety of their units.

If you’re looking for a clean, secure, and reliable storage solution, Plateau Heated Storage is the place to go. Highly recommend!

Assistant Manager was very friendly and helpful in explaining the security features and the procedure for gaining access to my storage unit.

Bad!