PODS Moving & Storage

The ease and convience was prioity.

So easy to order online and set up the drop-off and pick-up dates.

Container leaked rain inside on 2 separate occations durring the month used.

Sent photos and video plus receipts for the 4 month old 1400.00 mattress ruined and two barn sliding doors.

Company's response 2 months later... couldnt find leak. Ready your policy. Too bad.

Super professional for corporate ? no one even came to look.

Karmas a dangerous agent.
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It's very very extremely expensive for everything involved in moving with them but most and worst of all is the monthly charge of over $330 for storage,, which is completely ridiculous.

The employee that brings your pod in-and-out of the facility, in Wainscott, is very nice and helpful but the process to get your unit available is a 24 hour call before waiting. Not very efficient and kind of lame. Annoying as well. For over $300 a month I should be able to go in at any time without having to ask or call and get into my pod.

Pods was efficient when transporting across the country which is a big move but when you pay $5000 plus dollars and get charged for a drop off and pick up fee on top of the $5000 that doesn't make sense. Plus if you need to store it for a few months, that's maybe another $1000 just in storage not included with the original extremely high valued price.

Overall they have a Monopoly due to they are one of the only companies that will ship across the country.

Also the driver that dropped off and picked up our pod before leaving was amazing. It's very nice helpful on time and just a wonderful person. So far the employees or the best part of pod's experience they have all been friendly nice and helpful.