PODS Moving & Storage

Great service all around! From initial contact, drop-off/pick-up drivers, and everything in between, just impressive. Made move stress-free and conformed to my schedule.

Horrible experience. From their availability, to customer service, to lack of communication...I could go on. After 5 hours on with customer service, I was actually fooled into thinking we had everything straighted out; I was wrong Yeah, then they cancelled my delivery the day before due to a card issue; which I did try calling them about it but never got through to a representative. I've moved many times in my life, using PODS is easily the worst one, which is funny because I thought they'd be the most convenient. It's a great concept, but the process definitely needs work.

-the only reason I'm giving 2 stars instead of 1 is b/c one of the supervisors did try to make it somewhat right with a discount when I was on the phone with her, I always appreciate that

Best way to move.