PODS Moving & Storage

I used PODs to move 800 miles. Since I was renting a new apartment I did not have an address or date to unload. PODS was a great flexible solution. My move was easy and seamless. I'll use them again!

They get 3 stars for the price and the friendly drivers / some CS reps (not all of them are so friendly).
This was the best solution for us when moving across multiple states. Everyone is very friendly, through the entire process. the issue i have is the invoice/billing is not straightforward or easy to understand. I was charged $292.00 for a month of storage fees, when the i never used any of the PODs storage. They dropped the POD off, i loaded it, 3 days later they picked it up and shipped it to me a week later.
I spoke to the customer service rep and was told too bad, you signed the contract and it stated the storage is part of the deal whether it was for 1 day or 30. When i asked to speak with a supervisor or manager, he said they don't take customer calls.
So my advise to anyone looking to do a POD is always, always, always question all fees and make absolutely sure you understand what you're being charged and why you're being charged that.