PODS Moving & Storage

PODS is NOT a good company to lease storage containers from. Your scheduled pick-up can be canceled and reschedule by the company (for whatever reason they choose) and you will still be charged for that month as well as pick-up fees. They don't prorate their fees. So if your cycle starts on the 5th and you schedule pick-up for the 1st and just so happen it rains on the 1st, they will reschedule you for the 6 (purposly), therefore charging you for that entire month. So you have just paid for an entire month for a container you no longer have. And to express how unethical this is...when you complain about it, they refer you to their policy that basically says, if we want to charge you for an additional month, we can because for whatever reason/excuse mankind can come up with, to not be charge for something they don't have.... uts included in the policy. Highway robbery, lol. A lesson learned and as with everything my family consume, we have a choice of where to spend our money, so PODS is now on the 'not worth my money' list. I do NOT recommend PODS to anyone unless you like giving away your hard earned money. Invest in your own storage container/building or lease from other companies. Its much cheaper, less hassle. We live and we learn.
Good luck, potential renters, but remember it's a choice and trust the reviews. If you are questionable, then it's a 'DO NOT GIVE AWAY YOUR MONEY' answer.

If you want to speak to someone that you can understand after they drop the Pod off don't use this company. Communication is the worst and beyond frustrating! They outsource there customer service to the Philippines and 99.9% of the time you will not be able to understand them it is ridiculous and unacceptable! If you do use them I wish you luck because if you run into any issues while selling your house and need to change dates or anything your stress level will be increased 100 times dealing with Pods customer service!

While my pod was convenient and the cost seemed agreeable in the beginning, I didn't realize I would be charged for a full month while only using the pod for 14 days that month. Pickup was delayed by weather, and urged by the driver, I complied because I didn't know I would still be charged for having the container. The fact that they will charge customers a full month for less than half a months use, I will not be a returning customer and can't recommend this service to anyone else.

Doesn't protect ur items I was promised that nothing could get inside but when I went to retrieve my items mice got in and ruined all my belongings