PODS Moving & Storage

The top of the POD was damaged and water entered and ruined all my furniture. PODs never contacted me or replaced my items. Don't use them!

Great customer help on phone took care of all my questions.

If I could give zero Stars I would because you got a forklift operator trying to tell you how to operate a 18 wheeler no need for instructions class been over with when I got my CDL but he want to try to tell you how to drive your truck. It makes perfect sense why you operate a forklift and i drive a18 wheeler. Stay in your lane pops.

Terrible Experience with PODS in Beaumont - A Warning!

I recently had an incredibly disappointing experience with PODS in Beaumont. I paid over $60 for padded moving and storage covers that were never delivered as promised. The delivery guy not only refused to acknowledge the missing covers but also argued with me, insisting that I hadn't ordered them. When I asked for assistance in contacting someone in Beaumont to resolve the issue, he was unhelpful and dismissive.

Even more frustrating, after the failed delivery, I attempted to reach out to the delivery guy for updates regarding the missing covers. Shockingly, he blatantly ignored my calls and texts, leaving me hanging without any response. This level of unprofessionalism and lack of accountability is truly disappointing and infuriating.

I strongly advise anyone considering using PODS in Beaumont to think twice before entrusting them with your moving and storage needs. My experience has been nothing short of a nightmare, and I wouldn't want anyone else to go through the frustration and inconvenience that I have faced. Beware of their poor customer service and inability to fulfill their promises.

The overall customer service experience from PODS has been deeply disappointing. Their general phone number is not only ineffective but also outsourced overseas, resulting in representatives who are uninformed and unable to provide any meaningful assistance. This lack of local support and understanding of customer concerns has only added to the frustration and disappointment I've experienced with their services.