202 W 15th St, Bryan, TX 77806
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Very good overall! The containers got delivered and picked up mostly on time. My goods were delivered intact. Pricing was competitive, communications were mostly effective. Will use PODS again!
BEWARE! We scheduled to have the POD picked up a week before our renewal date. They still charged us for the month and we still have the Pod almost a month later. They came out on the day we scheduled and said it was too wet to get it, then charged me a pickup fee, (on top of the $224 monthly fee,) and left the Pod. After over an hour on the phone, I was credited the fee and they rescheduled coming out. Once again the day of, they backed out saying it was too wet, but charged me the pick up fee. Finally after 2 pick up fee credits, they scheduled the pick up for Feb. 9, but they NEVER showed up to pick it up. And I still haven’t received a refund for the monthly fee I was charged. I’ve spent hours on the phone with several different customer service employees, and still there’s no resolution. I just want my money refunded! It’s not our fault Pods chose not to pick up the Pod on the scheduled date. This company is NOT RELIABLE and will take your money, just a heads up!
The services for estimating the necessary space are completely inept and inaccurate. You will need to use AT LEAST 50% more space than the estimate if not double it.
I hate moving...PODS made the experience of relocating less painful! i could visit my POD anytime if i needed to it was picked up and returned when they said they would. I would recommend this service to anyone needing to move; whether it be across the street or across the country! Great job!