PODS Moving & Storage

Customer service is horrible. They pay no attention to what you are asking and when you get the quote it is not what what discussed!
They tell you one price on the phone and a completely different price when you go to book. COMPLETELY DIFFERENT! Like $1000's apart.
Its a great idea but...

I’ve used pods once and it was a good easy experience. So we used it for a cross country move and it has been increasingly difficult.

Our pod was supposed to be at our home a week earlier but they never shipped it when we had an agreed contract saying dates to ship out.

We were told they tried to call and email us yet I have no missed calls, emails or notifications about communication with us

I had already spent 2 days on the phone because our shipment was supposed to be 7 days and turned into 14. We spent two days packing everything as fast as possible and then PODS never sent our items to our new home!

We tried contacting someone about this and was told “claim denied” with no attempt to talk to us

We have already told everyone we know not to use this company and will continue doing so

Our kids don’t have beds ready because of this company

This company has cost us thousands in additional moving expenses.

I was delivered a faulty POD that was damaged on the back corner and taped and it leaked in the rain and ruined all of my belongings. PODS obviously knew the POD was damaged and delivered to me anyway. I thought it would be convenient to keep my items at my house but wish I would have rented a truck and moved them to a storage unit instead. I would not recommend!! Also, if you do go through with ordering a POD make sure you find out with your city or county if you need a permit to place on the street. They didn’t tell me I needed one and it ended up delaying my move.