PODS Moving & Storage

Be aware the price they give you up front will not be the price you pay and it is not for your lack of trying to schedule! My wife and I booked a pod... it was easy to book. The pod was delivered and we started loading! Great! We were only moving 20 miles away, how hard could this be?!

We measured all of the clearances and thought there would be no problem!

After the pod got picked up from the house we were moving from, the problems began. First, when we tried to have our POD delivered, they gave us a delivery option that was 3 weeks out!!??!! PODS claims that you can get service FAST. Not true. Also, by having the time extend, PODS charged us for another MONTH!This was almost $500 dollars. This service claims to have a quick turnaround. Beware! That is not the case. We are currently in a dispute with this company.

After all that, The most egregious part is that they could not deliver our pod to our driveway. Our driveway meets all the requirements listed on the website. Plus we had broken pieces of our driveway after they drove off the concrete with their dually. However, their equipment is not capable of meeting those requirements. We say that if their equipment cannot meet their own requirements, we should be entitled to a refund. We shall see how this drama plays out, but buyer beware do not order a POD. It would be much cheaper for you to get a storage unit and a truck. I wish we had just done that. Do not make the same mistake that we did.

I am updating this review. If I could give them 0 stars I would. As of 12/17/2024 this company reached out to pretend to care about my poor review. They do not care about customer satisfaction and they are not interested in trying to fix the problems and over charging that they do. I would suggest staying far away from this service.

Be aware the price they give you up front will not be the price you pay and it is not for your lack of trying to schedule! My wife and I booked a pod... it was easy to book. The pod was delivered and we started loading! Great! We were only moving 20 miles away, how hard could this be?!

We measured all of the clearances and thought there would be no problem!

After the pod got picked up from the house we were moving from, the problems began. First, when we tried to have our POD delivered, they gave us a delivery option that was 3 weeks out!!??!! PODS claims that you can get service FAST. Not true. Also, by having the time extend, PODS charged us for another MONTH!This was almost $500 dollars. This service claims to have a quick turnaround. Beware! That is not the case. We are currently in a dispute with this company.

After all that, The most egregious part is that they could not deliver our pod to our driveway. Our driveway meets all the requirements listed on the website. Plus we had broken pieces of our driveway after they drove off the concrete with their dually. However, their equipment is not capable of meeting those requirements. We say that if their equipment cannot meet their own requirements, we should be entitled to a refund. We shall see how this drama plays out, but buyer beware do not order a POD. It would be much cheaper for you to get a storage unit and a truck. I wish we had just done that. Do not make the same mistake that we did.

I am updating this review. If I could give them 0 stars I would. As of 12/17/2024 this company reached out to pretend to care about my poor review. They do not care about customer satisfaction and they are not interested in trying to fix the problems and over charging that they do. I would suggest staying far away from this service.

Be aware the price they give you up front will not be the price you pay and it is not for your lack of trying to schedule! My wife and I booked a pod... it was easy to book. The pod was delivered and we started loading! Great! We were only moving 20 miles away, how hard could this be?!

We measured all of the clearances and thought there would be no problem!

After the pod got picked up from the house we were moving from, the problems began. First, when we tried to have our POD delivered, they gave us a delivery option that was 3 weeks out!!??!! PODS claims that you can get service FAST. Not true. Also, by having the time extend, PODS charged us for another MONTH!This was almost $500 dollars. This service claims to have a quick turnaround. Beware! That is not the case. We are currently in a dispute with this company.

After all that, The most egregious part is that they could not deliver our pod to our driveway. Our driveway meets all the requirements listed on the website. Plus we had broken pieces of our driveway after they drove off the concrete with their dually. However, their equipment is not capable of meeting those requirements. We say that if their equipment cannot meet their own requirements, we should be entitled to a refund. We shall see how this drama plays out, but buyer beware do not order a POD. It would be much cheaper for you to get a storage unit and a truck. I wish we had just done that. Do not make the same mistake that we did.

I am updating this review. If I could give them 0 stars I would. As of 12/17/2024 this company reached out to pretend to care about my poor review. They do not care about customer satisfaction and they are not interested in trying to fix the problems and over charging that they do. I would suggest staying far away from this service.

My experience with PODS was great. From the time the POD was delivered in Iowa to the final destination in Oak Harbor WA. All the drivers and personal were very friendly and informative. They were on time from start to finish. I can’t say enough good about my experience with PODS. I would recommend PODS to anyone needing to relocate.
Thanks for helping make this move a pleasant experience.
Judy Krantz

My experience with PODS was great. From the time the POD was delivered in Iowa to the final destination in Oak Harbor WA. All the drivers and personal were very friendly and informative. They were on time from start to finish. I can’t say enough good about my experience with PODS. I would recommend PODS to anyone needing to relocate.
Thanks for helping make this move a pleasant experience.
Judy Krantz