Premier Relocations

Novi
4.8
based on 20 reviews
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Contact Details

45200 Grand River Ave, Novi, MI 48375

124834411**

premier-mayflower.com

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Premier Relocations Customer Reviews
Jennifer H
31/12/2024
Review:

Three words: DO NOT HIRE (unless you want your life ruined)
In my opinion they were the most unethical, unprofessional and careless moving company I have ever encountered in ten cross-country moves over the years with the military. Unfortunately, I fell for the sales pitch that they would take care of my expensive furniture and antiques. Things were fine until they took my money. The communication and customer service immediately went downhill after paying. Numerous items were damaged in a move that was less than 15 minutes away and there was extensive damage to both homes. The packers were rude and argumentative—just as were the staff members during the claim process—I guess it’s true about workplace behavior filtering from the top down! Filing a claim was the most unpleasant situation I’ve ever encountered. They failed to send qualified personnel for the inspection. In my opinion, the inspector (Martin Furniture Refinishing) appeared to be working for them and receiving pay offs for not reporting accurate damages. He was also rude and argumentative and kept telling me this or that was not damaged in the move! How would he know since he wasn’t present? I still cannot believe how dishonest everyone was during this process. Of course, I had taken photos showing the perfect condition of everything before Premier Relocations entered my home. They quoted paperwork they said I had received stating that most everything was excluded from claims, but I never received a copy and they couldn’t produce the paperwork to prove it. I NEVER signed or received anything like that—I NEVER would have hired them if they were not going to take responsibility for loss or damages to my belongings or homes. They claimed military moves were different—another thing they “forgot” to mention before taking my money and damaging my belongings. I paid for full value protection insurance and had thousands of dollars of damages and was only reimbursed a pittance. Their customer care department didn’t offer any assistance either—the advice I was given proved to be lies too. After wasting several thousand dollars of my time, I decided to accept their insulting claim settlement even though I will NEVER agree with any of it. I had to move on and have my new home repaired so I could live in it. Unfortunately, rarely a day passes that I don’t think about how they took advantage of me. I should have gone with a company with “truck” in their name. In my opinion, it’s sad that individuals are so dishonest. They are affiliated with MAYFLOWER (referred me to Premier) and CORRIGAN (claims), so in my opinion, avoid those companies too! In closing, Do Not Hire PREMIER RELOCATIONS, MAYFLOWER or CORRIGAN.

Pat Krajovic
31/12/2024
Review:

We recently moved out of our home and we needed to go to storage for a few months. Gary was extremely helpful in appraising our weight and advising us as to what to send to storage. He handled the details of our move, was very helpful and professional. On moving day, it was pouring rain. Mitch, Steve and Mike reassured us that things would go well. They protected our belongings and took great pains to cover the flooring and keep our house clean and dry. They were fast, efficient and effective, they were friendly and professional. We requested them for the move back into our new home. They made a stressful experience more pleasant. Thanks so much for all you did. We are grateful.

Donte Jackson
17/12/2024
Review:

Crew 703-4 consisting of Ryan B, Jeff, and Seeley M., were great! They were accommodating, efficient and extremely helpful during the moving process for our commencement preparations at WSU. Most definitely a great team and will be using them again!

Betty Rosen-Leacher
13/12/2024
Review:

Premier Relocations - Outstanding from Start to Finish!

Our recent move with Premier Relocation was seamless and stress-free, thanks to their incredible team! From the initial assessment with Katie, who took the time to understand our specific needs, to Lina’s professionalism in handling the estimate and contract details, we felt supported every step of the way.

The moving team—Mike, Isaac, Connor, Mitch, and Tyler—were nothing short of amazing. They worked efficiently, handled our belongings with care, and went above and beyond to ensure everything was placed exactly where we needed it in our new home. Their teamwork, courtesy, and attention to detail truly set them apart.

Premier Relocation exceeded our expectations, and we couldn’t recommend them more highly. If you’re looking for a reliable, professional, and personable moving company, look no further! Five stars all the way!

Steve Dickinson
03/06/2024
Review:

2/14/2025: PNO-77-5
Jahmal F. and Tom P. picked up a plotter for us from a jobsite yesterday. They went above an beyond under some trying circumstances to make sure the job was done and done right.
They always go above and beyond to make sure thing go as planned.

PNO-321-4 Arc Document Solutions Jahmal Fields,Dion and Julian they always do a fantastic job every time, friendly and personable, highly recommend!!!!! 10/1- Connor, Tom, and Tayvon gave us 5 star service on a recent Maxine delivery and pickup. Can’t go wrong with Premier