Presto Logistics

The movers, especially the delivery team, damaged multiple pieces of furniture, causing over $5,400 in actual, documented damages. The moving team was rushed, sloppy, and reeked of pot. The Presto driver, repeatedly expressed his embarrassment over the condition of the delivery and promised that his boss, Henry, would take care of it. He didn't! Instead, the insurance company offered $300 in reimbursement and Henry offered to raise it to $700. Paltry sums compared to the total damage. Presto and Henry, refused to take responsibility for their actions, and tried to blame it on our Insurance choices (i.e.- not taking a massive, highly profitable up-sell to pay for their carelessness.) The episode is similar to someone with terrible insurance, smashing into the back of your car, causing major damage, then claiming he is not responsible for anything more that what his lousy insurance company offers. In short, be prepared to spend a ton of money on the move, have the movers damage your items and then be given the middle finger by the company.

BEWARE! Do not use this movers they will rip you off. We were quoted $3400 for our move after doing a zoom of our storage unit. The day of they said it would be over $2000 more due to packaging and additional cubic feet. Martin the driver had me sign the packaging form before it was filled out with $810 of additional packing fees that we were never told about. They literally charged us $75 to put a tv in a box. I could have packed the stuff myself. I would have rented a uhaul and done everything myself if I'd known they were going to take advantage and gouge us. That was our original plan until they assured us that it would be comparable in cost but with full service benefits. I asked for the guy Henry who gave us the quote to call me and still have not heard from them. They don't tell you of the additional costs until all your belongings are packed on the truck and then you have no choice. Shame on this company

Great service! Simple process from start to finish. Easy local move, they got it done within a few hours and the guys were really nice. Thank you.

Moving is a stressful & expensive process so BEWARE read contract thoroughly!
I'm 75, my wife is 73 and we wanted to share our experience with this company and our move to Bend, OR. We chose Presto because their moving plan sounded logical. It didn't turn out that way.
We have a 2000sqft home, porch, shed and 2 storage units. 'No One' said we could get all our belongings in a one 26' truck. Presto was to send 2 trucks: 1 to storage units, 1 to our home, load, then meet back @ Presto to load an 18 wheeler. Didn't happen!
Sent 1 truck, 2 guys (2 more joined up later). Sales Mgr.'s new plan was to load house then load storage units on same truck. I told them 'it wouldn't all fit, where's my other truck plus this takes more time'. We'll, it didn't fit so they had to rent a U-Haul truck. We sat waiting for over hour for other truck to show up. We had plans to get on the road that afternoon but loading took all day. This process was very stressful for my wife. She saw all our belongings (boxes) some of which were marked 'this side up or fragile' loaded into this one truck (18' high) like a puzzle with no regards for the box markings. I thought to myself if there is no breakage/damage, it'll be a miracle.
The 1st truck showed up 3 days later and when unloading they dropped a table & picture box that we saw. Marble top was cracked and all 6 pictures had their glass broken. All we're ruined! They then stacked box after box on top of each other in our garage without regards for what was in them or markings. It seemed they were just in a hurry to get back to LA.
The bill was for $14,000, $2000 more than contracted bc they said they loaded more boxes which took up more cubic sq.ft.on truck. I said, 'regardless of the # of boxes you loaded, it still fit in the allotted space of the truck.' If they had sent 2 trucks like originally planned, this might have been an issue when transferring to 18 wheeler. Presto just underestimated the move after physically visiting our home to view the job. I WOULD NEVER RECOMMEND THIS COMPANY but in all fairness, they all may be this way, hence the BEWARE at the beginning of this review.
P.S. We have unpacked 20% of our boxes and have found damaged/broken items bc of the way the boxes were handled. We expect to find more. If you take out add'l insurance at the get-go, ur move will be even more expensive. We feel their should be more standardization & regulation of this industry.

A cualquier persona que busque una compañía de mudanza le recomendaría 100% a Presto. Gracias a Henry que nos trató muy bien y atendió a todas mis preguntas profesionalmente me hizo un presupuesto justo y que el precio que me dio fue fijo ✅ nunca hubo cargos escondidos el me ayudó con mi mudanza de California a Texas y también quiero agradecer al señor Martín y su grupo que se portaron muy bien, fueron muy profesionales y amables en todo momento.