Prime Storage

The staff here has been very friendly and helpful.We had issues with the lock box and needed to get it replaced and they quickly took it off and were able to give us a new one for our unit

Friendly service, great prices, easy access.

I needed a larger space to essentially empty out my garage, as I am in the process of moving. This is a nice, clean, facility in a quiet neighborhood. The units are definitely larger than most I've been able to find in Utah county. The units also have power, and heating (no AC). The issue for me is the nearly immediate rate hike after moving. I believe we all can relate to being on a budget, and I was already over my budget in an attempt to secure this unit. Two months in, the manager was pushing for me to provide a review for him to get to his 'goal'. Turns out, the following month I got an email stating that my rate was being increased by nearly 10%! Around this time, I ended up talking to other tenants (some who have been long term occupants) and I learned that rates had been hiked a handful of times over the course of 2024! I understand the need to increase rates for operating costs, but tenants pay additional for power and insurance, what exactly is being maintained? From my perspective this is poor business practice, and The aggressive increase will lead me to having to move out right at the cusp of winter. I was in the process of referring a friend, but at this pace, I would rather save them from the potential future rate hikes.