Priority Moving and Storage, Inc.

Truly the worst moving experience I’ve ever had. I planned months in advance for my move and shopped around. Talked on the phone with the owner, Roger, for about 15-20 minutes detailing how intricate they are with their moves, including how they pad/plastic wrap/protect all furniture, and how they disassemble/reassemble furniture.

Come moving day, the owner and another guy showed up. First, they refused to disassemble ANY furniture and told me to take apart my bed frame and my dresser. They wouldn’t even take the backs off of my oversized WHITE couches. I provided thick plastic couch covers for them, but they refused to use them. They scraped them through my front door, both as they were moving me out and as they were moving me in. They left large black grease spots and fingerprints all over my white couches.

They literally DID NOT pad or protect any of my furniture AT ALL. My white pine dresser has deep gashes in it. My dining room table has deep scratches and chips out of the table and chairs. My two brand new cube organizers were dragged on the floor and scraped up. They also destroyed several of my expensive clear Rubbermaid storage bins by stacking them higher than my head with extremely heavy boxes. The ONLY reason my mattress was covered was because I provided the mattress cover and INSISTED on it being covered. My box spring wasn’t covered at all and is completely destroyed. The only thing, out of ALL of my belongings, that was padded was my TV.

Not to mention they stole my hand truck and the furniture pads that *I* provided, and I found my dogs food bowl tray laying out in the street! They threw it out of their truck!!

This company is a true scam. I’ve never had so many issues. They will not return my requests for their insurance information so I can file a claim. I’ve emailed and texted a half dozen times over the past two weeks and Roger will not respond and has not tried in any way to remedy this situation.

The photos speak for themselves. Trust me when I say, DO NOT use this company.

?Priority Moving Company.........

????North American Expert Moving Co. 22555 Greenfield, Southfield Michigan..........they didn't show up on the day that was scheduled, I believe North American Moving LLC connected me to Priority Moving Co, which they were SUPER, EXTREMELY high, you get what you pay for, and their services were not the best. The movers broke my marble table, but the owner was quick to take responsibility on the same day. No missing furniture, they very professional and kept in touch from beginning to the end. I will be moving to another state soon, but I will not be calling Prioprity moving co, because they're from Portsmouth Va.

Highly recommended! They arrived 30 minutes early and immediately got to work. They moved us out of a two bedroom apartment into another two bedroom quickly with no damages at all and made sure I checked behind them to make sure I satisfied with the job. They were also a lot cheaper than other quotes that we had received.

My son found your card on my door and usually I wouldn't have paid it much attention, but this was a Wonderful experience! The crew was punctual, professional, neat, accurate and Fast! Thank you for taking my same day request!!!I had a LOT of stuff and they mage no complaints and were so awesome!! I'll be using your services again and will pass your business along.... thank you!!!

They were extremely fast and professional.