Pro Movers Plus

Wow, but not in a good way! If I could give zero stars I would. We hired this company in advance to move my elderly parents (87 and 81) from Granite Shoals to The Woodlands in Houston. We should have known there would be a problem from the get go. First, they got lost on the way to the house. Then only two showed for the job when we hired three. The discount for one less mover....$10 (seriously). Since we had flown in from GA and driven in from Dallas, we still moved forward with the paperwork. They walked through the home and said it should be an easy load.

It was lightly raining when they arrived. They got to work and loaded several pieces onto the truck. Within the hour there was a heavy downpour. They expressed concern for the furniture. While we waited for the rain to let up, we suggested preparing the pieces in the house with plastic wrap. Instead, they opted to sit in the truck. After thirty minutes the rain had stopped so I went out to the truck and asked if they were ready to continue loading. After an additional 15 minute wait, the two guys came in and said they can't move in the rain because it isn't safe. This didn't make sense since they arrived in the rain that morning and started to load the truck. They proceeded to tell us that they were short staffed and had worked 25 hours straight and they had a big job in the morning. They stated that they looked on the radar forecast and it was supposed to rain in Spring TX.
Clearly our move was not convenient! Their solution, come back and move several days later. Not a viable solution since we had traveled specifically for this date and time. We called the owner to let her know this absolutely will not work for us and she hung up on us during the call. She instead sent a text saying we were ugly and swearing at her men and they were afraid of us, a 52 and 60 year old woman who had been up most of the night preparing for the move. Our only cuss words were 'this is Bull Sh*t' after they told us they were leaving us in the lurch. DO NOT USE PRO MOVERS PLUS. They are anything but professional. Below are photos of the 'dangerous weather conditions' - they arrived at 9:30. Started loading around 10. These photos were taken at 11 AM. It didn't rain the rest of the day in Granite Shoals and never did rain in The Woodlands.

Excellent service and staff. Reasonable prices. Reliable.

I have done business with Pro Movers Plus for over 15 years! Shelly and her crew are always very professional and easy to do business with. She always makes the process simple and takes care of my needs. I would highly recommend Pro Movers Plus for your moving needs!!

Shelly (owner/operator) is very professional as well as personable over the phone. When she showed up to my home, she looked like a business model from Vogue. She was even more personable than on the phone. She did a walk through with me, got Zach and the boys lined out, and left to check on another customer. She said she would come back and did. The guys were great and didn't break anything. I would recommend Pro Movers plus to everyone. Thank you Shelly. You're fabulous!