Project Moving

Brandon and the crew were on time, professional and took good care of all of my items (I have a lot of stuff lol) I will be using their services again in the future.

I paid my mothers invoice and ended up paying double of what I expected and when I requested an invoice I was told it was a verbal agreement between the owner and my mom. They failed to give her an accurate estimate and instead gave her a verbal estimate of $600 and proceeded to charge me $1200.00. They attempted to charge me for $1350.00 but I refused to pay for the fuel and truck fee because it was never mentioned. They also left to complete another job in the middle of completing my mothers move, very strange and expensive move 0/10 I would not recommend.

We move sensitive medical equipment and I trust project moving implicitly to be professional with our moves.

Brandon is a complete scam artist. Upon first calling him I asked him several times if it was okay if I tell him the list of items that needed to be moved, he declined every time, saying “oh it’s okay”. I asked him about his hourly rates during that call and he said week days are cheaper than weekends. He quoted me 160 per hour. I asked him would Labor day be a good day for him to come move me and he said yes. I asked him if there was any additional holiday pay or additional fees besides gas SEVERAL TIMES on the first initial phone call and the second phone call and he said NO BOTH TIMES. Before we hung up on the first call, he said there would be a 50 dollar deposit to hold my spot. I said okay and that I will call him in a couple days after going over it with another family member. A couple days went by and My Family member and I both called him and spoke with him together. We then confirmed the date, time and the hourly rate of 160. He agreed to all three. I even asked again if I could tell him the list of items we want him to move and declined again. We asked again if there was a holiday rate for moving on Labor Day and he said NO once again. He said he will bring 2 guys and if he needed more upon arrival he would call them. I said okay and proceeded to put down my 50 dollar deposit. Before hanging up this time he said he would call me a day before to confirm the appointment. Sunday, the day before our move came and he did not call to inform anything. So I called him and the phone just kept ringing for a long time then suddenly hung up. I texted him right after the phone hung up and asked if we were still on for moving tomorrow and he said Yes. Labor day came and he and his crew arrived 30 mins early, which was great. I noticed that he brought four men instead of waiting to see everything first. I walked them around the property and showed them what all would be taken. After that his employee came to me to discuss the quote. The quote the employee showed me was TRIPLE the amount of what Brandon quoted me the first and second time we talked AND he added holiday pay on the quote. His employee said he was not aware of him quoting me 160 per hour and he went to Brandon to confirm. Brandon then tried to take off a couple hundred off the bill like that made a difference but it DID NOT because the bill was TRIPLE THE AMOUNT I WAS QUOTED. I refused to pay this amount because he lied to me and Brandon went off on me and my family member. He was yelling and insulting our intelligence, calling us stupid and said we need to go back to school because we do not know math. HE LIED TO US SEVERAL TIMES ABOUT THE PRICE BEFORE EVEN SHOWING UP. Then had the nerve to get mad and disrespectful. He was yelling at two women like a maniac. While his employees sat with their heads down looking embarrassed. He was THE ONLY ONE WHO DISRESPECTED US TO THE FULLEST. Brandon is a complete joke and liar. HE TOLD ME SEVERAL TIMES THAT THERE WAS NO HOLIDAY PAY, THAT IT WOULD BE 160 PER HOUR, THAT IT WOULD NOT COST MORE FOR MORE MEN TO COME. Instead he came to my house trying to run the show and do what he wanted to do because he thinks he can get over on TWO WOMEN. If we were men he wouldn’t have raised his voice and spoke to us with such disrespect. His own employees were even in the dark about his ill intentions. He is so RUDE, DISRESPECTFUL AND UNPROFESSIONAL. He has BAD BAD CUSTOMER SERVICE AND COMMUNICATION SKILLS. I am very sure I am NOT the only person he has done this too. If he wasn’t so disrespectful and a hot head we probably could’ve worked something out for them to do but that is NOTHING BUT HIS FAULT. HE WALKED INTO MY HOUSE WITH A ATTITUDE AND LEFT WITH NOTHING. HE HAD THE NERVE TO APOLOGIZE BC HE KNOWS HE WRONG. I even asked for my deposit back and he ignored me. It’s okay, if you know how I know DO NOT USE HIS SERVICES ESPECIALLY IF YOU'RE A WOMAN BECAUSE HE WILL TRY TO TAKE ADVANTAGE OF YOU.
PS: real men don’t speak to women the way you spoke to us and you know who we are so don’t lie saying you don’t like you did in other reviews