Provencher Van Lines Inc

Richard and his crew are excellent folks to make your crazy moving day relaxing. From the initial meet and greet until the final item is where you like it, they are fully engaged. I have used them three times in the last few years and they are always on-time, polite and professional. They have great attention to detail and we have never had any issues with any item moved. They disassemble, reassemble, package and protect things like large TV's, heavy bed frames, office equipment and home gym equipment. Richard, the owner, is always present and assures the crew remains focused and continually moving. I have recommended this company to many friends and family and will continue to do so in the future. Thanks again guys you made our move from MA to ME last week much more enjoyable.

I had scheduled a move with this company for late June. Spoke to the owner during reservation process. Was quoted 7am arrival, 4 guys, $200 an hour for 6 hours with travel time and a 30 min lunch break. He called the night before and said they would be an hour late. Three guys arrived at 11:15am tired and sweaty. Took them 40 minutes to park their truck up to the door on the street. He asked what was going? I responded everything, but the washer and dryer. He said no. Is that your u-haul out front? I responded yes. He said you can move whatever was left. I asked if he could take the old washer & dryer down to the curb for recycling. He took them to the front porch with one of his guys and threw them over the railing to the pavement below from the second floor. Upon arriving at the new house the next town over, I bought them lunch. After lunch they brought my belongings into the new two story house. Everything was pretty much labeled and dumped into the new place. At roughly 7pm the owner came to me to settle the bill. $1,560.70. He expected cash. When I told him I didn't have cash, he said he would have to charge me a credit card processing fee an additional $50. The final bill came to $1,610.70. Significantly higher than the original quote to move a 2 bedroom 5 room apartment.
* They came unprepared and used my packing wrap & supplies and tools.
* Absolutely nothing was wrapped in moving pads.
* They took 8 hours to complete the job.
* They broke one of my televisions by applying pressure to the screen.
* They smashed the washer and dryer so badly that even the scrap guys refused to haul them away.

*Ten states prohibit credit card surcharges and convenience fees: California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma and Texas.Jan 7, 2022

Richard and his team are terrific. We have used them 3 times in the last 3 years. Timely, respectful, efficient, the list goes on. They moved my mother in law in a snowstorm! Would highly recommend them to anyone!