PRUDENTIAL ELITE MOVING

I had them move today. They took 2 hours to get to the destination, gave me an estimate of $1800, charged me $3700. The crew used my bathroom without asking me. Beware!

This company is a fraud. They gave me an estimate of $1800, charged me $3700. Before the move, I called this company many times to give me a fixed amount but Peter assured me that al the most this would go $300 more but nothing beyond it. Crew came after two hours, when called office to find out Peter states he doesn’t know, who is moving us and asked me to ask the crew why they are late. When arrived crew asked me to order Chinese food for them and if it’s a pizza they want certain toppings on it, I ordered lunch to their like and then they also took the luxury of using my bathroom without my permission. My cleaning lady was putting things in the plastic bag that were not fragile but the crew told her they would only use boxes ignoring my unused boxes and using theirs then charged me $1000 for it. When confronted crew informed me that the gentleman with the name of Peter Susi always makes them do this. Give a lower estimate to entice the client and then over charge the customer as at that time the client has no other option. I called the company and Peter told me to not call back, when asked show me the fine print that states that the merchandise has to be only in boxes, he got hostile and started raising his voice. This company is a fraud beware of them. Completely unprofessional!

We have used Prudential Elite Moving for a local move, the crew showed up on time,took really good care of our stuff loading on the truck, everything was fine nothing broken, great company great crew, highly recommended thanks again guys Five star company.

Ah. Who would believe that a moving company would honor my last-minute request? I wouldn’t have blamed anyone for turning me down but Prudential Elite Moving were willing to help without any grudge. I had a wonderful moving experience with them!

I just moved into Brooklyn with the help of Prudential Elite Moving. It was a smooth move, honestly and they were very supportive all the steps of the way. I was impressed by the service and I really appreciate them for being themselves and helping as much as they could.