Prudential Van-Lines

Very unreliable. My grandmother moved from Pennsylvania to Florida and they were rarely in contact with her. They didn't move her items until the last minute, and her items were damaged. A lot of the boxes are even missing. I do not recommend using this company.

If you have a claim post move there is no one to help you with your claim. If you do not have cash for them upon arrival at the new location they will hold your items hostage and tell you you owe them $600 more than what you were quoted and will not unload or give you access to your things until you come back with the additional cash in hand. You are completely ignored when you try to file a claim post move, their claims line does not have anyone answering the phones, it goes straight to voicemail. They quoted me two trucks, but only one showed up and then they tried to hold us accountable for a fine they received for being overweight. They insisted that we show up at the new location the next day by 8am and then they were two hours late. They broke an expensive piece of artwork (statue). The initial sales pitch was convincing, but this company is shady, stay away!

?????????????????STOPPPPPPOP PLEASEEEE STOPPPPP STAY FARRRRR AWAYYYY FROM THIS COMPANY FARRRR AWAYYY I PAID OVER $7000 AND MY BELONGINGS WAS RUINNNNNNED AND SOME WAS STOLEN I WORK SO HARD FOR MY THINGS… MY KIDS ITEMSSSS , EVERYTHING!!!!!! NO ONE ANSWER FOR YOU AFTER THEY DROP YOUR THINGS OFFF PLEASEEEE STAY FARRR AWAYYYY THIS IS THE WORST COMPANY I EVER SEENNN IN MY ENTIRE LIFEEEE, I WILL MAKE A REVIEW EVERY DAY IF I HAVE TO, TO WARN PEOPLE!!!!!!!! DONT DOOOO ITTTTTTTT PLEASEEEEEE??????????????????

I have moved so many times and I always moved on my own. But this time due to some circumstances, I had to hire a moving company. After doing a lot of research, I ended up with Prudential Van-Lines because of their good reviews. On the day of the move, a foreman and his three helpers came to help. In just 4 hours they packed and loaded everything. Nothing was a problem here on this side. On the day of the delivery, I thought they would charge me for the extra things I made them do. But the price did not change. They are very understanding and helpful. I highly recommend them to all!

Price were change at the time of pick up and I was charged extra because I have a marble top king bedroom set and need to be wrapped in a special way. I payed over $5,000 to only receive all my valuable items that I worked so hard for all destroyed. Boxes were wet and smashed even though we wrote fragile on the box. I would not recommend it to anyone. I an not one to complain but see for yourselves.