Public Storage

Great experience; Top-rated facility and staff!

The Woburn Public storage is highly recommended. Climate controlled facilities, clean bathrooms, and absolutely amazing staff. Tom helped me navigate a transfer from a large to a smaller unit. He patiently explained options and was transparent with rates. Upon asking, Tom allowed us to use the management dumpster when we broke a small box of dishes.
However, Tom went above-and-beyond when my wife lost her cell phone on the property and he reviewed the security cameras footage to see where she last had possession of her phone. Tom’s kindness helped me narrow the phone’s location and gave us relief it wasn’t swept away by a snow plow.
In terms of access, the main restriction is that the facility closes at 9:00pm. If you leave at 9:02 corporate will send you an email reminding you to depart on time. Overall Five-Star experience.

I have had different storage units over the years with a variety of companies and experiences.

My experience at this location has been excellent.

Tom, the manager of this Public Storage located in Woburn, MA is the reason for this review.

Tom is professional in a relaxed and positive manor. He is quick, always has the answers to my questions, and offers helpful advice. The facility is clean and if things break they get fixed. Tom's exceptional customer service and facility maintenance are the reason I will continue to use this location for my storage needs.

TIP: The best time to start a unit rental here is off season between November – March. Rental rates fluctuate based on demand when your rental starts.

I have had this space for quite some time and Tom always goes above and beyond for me

Tom is great he always helps me

Tom was perfect and professional