Public Storage

The I had no issues with this public storage site. I have used public storage some years ago and I have a unit next to the elevator or next to the door. The storage was clean and spacious. The best thing about public storage is excellent price specials in price and the staff is wonderful. I also like opening the gate without a code through my phone.

Ludgi's commitment and expertise ensure everything operates smoothly.

Ludgi, helped with all my questions, eRental saved me so money, time, & the app is amazing don’t have to get out my car to open gate

The elevator has been down over a week. No communication from Public Storage on this issue. I hired a driver to move. Had to pay him only to find out. I have no accessibility to the unit. Spook with customer service, district manager and Bay Shore location. None of them could give me even a tentative date to when the elevator would be up and running, I don’t know how people are supposed to move without knowing when they could get into their unit to get their stuff.

One week later…no communication or update
I had to call to hear the elevator wouldn’t be repaired until sometime in February
I lost money to pay the mover.
Contractually this is a breach and now I have to incur the expense of a lawyer
Unfair and rude. DO NOTuse this place. Lots more locally that are cheaper and more reliable

Today is February 4. It is over 3 weeks and the elevator is down again.
This is a situation which has been costly and frustrating. The manager promised to let me know if the elevator went down again and he did not
Please don’t use this facility or use the first floor only.
I am a prisoner of this incompetent management. I dislike giving a bad review but Public Storage doesn’t seem to care.

Is a great place people very friendly and helpful