Public Storage

Meg was so helpful and accommodating, it was a great experience.

Meg
helped me she really treated me good was very informative and kind in Top of the line customer service! Make
Her the CEO!

I have rented with Public Storage at 1075 Bethlehem Pike, Montgomeryville, PA 18936 for more than eight months now and it has been a horrific experience. They have assessed over $150 in fees and blindsided me with a monthly rent increase that I was never advised or notified about. It is wrong and unconscionable that I am paying almost three times what they are currently charging. I spoke with a district manager by the name of Jerome last month who said he would honor the original monthly rental rate I was paying, as long as my balance is $0 which it is. Jerome just lied to me and never honored what he promised which is despicable. After leaving four voicemails for Jerome I realized what a liar he is. I have filed a complaint with the better business bureau and escalated a complaint via Public Storage's customer service. I will exhaust all legal avenues moving forward. Megan, the store manager has been helpful and accommodating at times but no customer should be inundated with fees every month, overcharged and lied to by the District Manager (Jerome). It's just been a terrible experience.

Meg was very professional, knowledgeable, and kind.
She answered all of our questions and concerns and wasted no time in processing our transaction.
She put us into just the right unit that we needed.
Thank you Meg! ?

- KM

Meg has been the most helpful storage rental unit provider.
Whenever I come in, she takes the time to answer all of my questions and provides me with excellent service. I definitely recommend this location!