Public Storage

Victoria has been a great help to me when I needed to pay late. I highly recommend this public storage

Viktoriya very helpful, find for me best unit and price. Best customer service.

I have a love, mostly hate relationship with this facility. POOR Customer Service and inflated prices.

#1 - I loved that there were no bugs or mice.
#2 - I was there for 2 yrs and the entrance door remained broken. Only 1 side would open and it wouldn't open wide enough to get the cart or large items in and out. I sent them pictures of the broken door and not once did they address it.
#3 - Management wouldn't address the door or elevator issues but would always call if they needed me. If I missed their call, forget about calling back because they wouldn't answer or return my messages.
#4 - Management was hard to reach. I'd call and would leave messages. No one would call me back. The only time I received a callback was when I moved out and closed my account.
#5 - Only 1 elevator worked and it was broken. The #2 elevator would not rise above the 1st floor at times and the #1 elevator did not work at all. I'd hold the close door button for it to rise above the 1st floor and sometimes that did not work. I called several times and did not receive a callback from management.
#6 - There is no phone reception in the facility. That's dangerous because if something was to happen, you'd have to go downstairs to dial 911. And management wouldn't know because you can't find them on the property.
#7 - My rent jumped from $74 to $200 in 6 months!
#8 - Most people left good reviews because they aren't in their unit a lot. I was in mine once a week and noticed these issues.

No human in office ever here.

Great storage unit. Clean and maintained facilities. very helpful manager.