Public Storage

Fantastic customer service got me in and out and helped me situate my unit

DO NOT GO HERE!!!! The units are now infested with rats and feces. Any unit up for auction will likely have an infestation. And they are aware of it. This is a danger to one's health and not to mention loss of property. They offer an embarrassing $250 for vermin and have the nerve to take $100 from that. YOU HAVE BEEN WARNED!

FYI I took a screen shot in case it gets deleted.

Storage facilities such as Public Storage have no issue with vandalism and damage to your storage unit. They operate with the lowest ethical business standards. They offer a “move-in” rate for the first month, which doubles the month after. EVERY YEAR THEREAFTER, THEY INCREASE THE RATES BY UPWARD OF 25% a year. They provide “improvements” on a subjective basis, and don’t mind that the highest insurance plan they offer from “Orange Door” aka Sedgwick doesn’t cover a fraction of what’s inside of most units. The storage facility earns income from your insurance coverage, each and every month.

The industry needs to be investigated for corruption, and requires regulatory standards for rent control. In some facilities, such as at the Trevose location, homeless people enter, as I have personally witnessed, and live in the facilities. Additionally, there are renters who pick the least expensive units to have access to the facilities, and some of those renters are the thieves- which I’ve witnessed.

I’ve contacted corporate about issues, such as the one you have raised. They think that their boiler plate agreement dismisses any and all liability. Not so quick. Section 2-302 of the Uniform Commercial Code provides that if ANY contract or contract clause is unconscionable, a court may REFUSE TO ENFORCE THE CONTRACT or clause or limit the application of the clause TO AVOID AN UNCONSCIONABLE RESULT. Section 2- 302 was adopted by almost every state, and the principle it embodies has been embraced in other uniform acts.

Fault is an integral and pervasive element in contract law. Some areas of contract law, such as UNCONSCIONABILITY, are almost entirely fault based. Other areas, including liability for nonperformance, might superficially appear to be based on strict liability, but can best be understood as resting in significant part on fault. Therefore, was it conscionable or reasonably foreseeable that a secure and gated storage facility with a staff member on the premises 24/7, would be burglarized? Moreover, is it conscionable at the time of contracting that the renter (the “offeree”) had a reasonable expectation that the rates would increase at an unconscionable amount, or increase at an unconscionable about every year.

The first response from the storage facilities, such as Public Storage, is: “Unfortunately, we are not able to adjust your rent at this time. If you think a lower cost space will suit your needs we'd be happy to help you find one and facilitate the transfer.” The offeror is placing a burden on the offeree to have to move to another unit. The storage facilities know it’s an inconvenience, and the chances of someone moving is highly unlikely, after the renter has utilized time, resources, and manpower to store their items. Contact your local and state representatives, the BBB, and post reviews online. These are unfair business practices based on greed, and need to be stopped. If you have a choice in selecting where to store your property, and it might be past a year, seek other options. Otherwise, you’re setting yourself up for extortion.

Huge thanks to Maria upfront in office for her help with my bill today and property looks great as always