Public Storage

Don’t use this location - they have mice here. I stored my belongings for a year and when I moved out, mice droppings and what I presume is mice pee were EVERYWHERE! I couldn’t even see clearly in my unit since there was barely any light in there. Will never be using public storage again. Also insurance only covers $250 for rodent infestation so basically I lost thousands of dollars worth of stuff.

Been using public storage for a year by far the worst customer service and the biggest scam. Please note that those fees and prices will increase substantially. There’s rat poop all over my clothes and furniture it even smells like rat! Not mice RATS!!!!

63rd and Market Location
Updated Review: 3 STARS ⭐⭐⭐
- Easy to enter the gate with one click of a button on PS app - no need to exit car
- Two different entrances - one elevator per entrance. The entrances both have a small lip that makes it very difficult to pull the carts on and off smoothly.
- Carts aren't always available which was frustrating.
- Price increased by $32 within 6 months. I called and got a 3 month extension to delay increase.
- Moved out before price increase, gave notice as instructed on contract, but still received another statement even though my account was closed out and in good standing. Called and got them to make adjustment easily. Felt like unnecessary labor put on the customer.
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Just rented a unit today. Mona at the front desk was incredibly warm and welcoming. She seemed very knowledgeable about the premises (many storage units feel like a maze) and gave me excellent tips on how to find my unit. Paper work was a breeze. I would recommend this place for Mona's customer service alone.

Pictured is a 5x10 unit with very tall walls

Mona and Ashley were extremely helpful