Public Storage

Good but expensive for the price

I Had a bad experience here. Refunds are only available if you move out the same day you move in. Would not recommend moving any furniture in due to the smell and dampness. I moved in furniture and moved out the following day because i was told i could get a refund. I got no answer when calling the manager the day i moved out and the following day was told i will not be getting any refund. the only people to help is a call center in california and they would not listen to the problems I had. (damp room, dirty unit, no electric to light socket, door hard to open) also no one is available to help at the location only a kiosk with video chat. as far as im aware nothing will be done to fix the unit for the next customer. It could be a good idea to closely inspect your unit before paying to move in.

Traci was super knowledgeable and SO helpful in a stressful situation! She helped me resolve my issue and even made my experience enjoyable!