Public Storage

Shane was your representative covering this location. WOW, I’m 78 years old and constantly it seems everyone now a days has an attitude. And I mean a bad attitude. How nice to have Shane there for me today. From the greeting at the front door, to answering every question you could tell he knew his job and knew the company software, forms, etc. to make it a great experience. You should make a video of him in action and show it to new hires. On how to treat the customer and navigate the company forms and procedures. 5 stars are not enough said. You are lucky to him him in your employ. Treat him well, make him a training manager and money talks sometimes to keep the great not ready to walk. Also this facility is immaculate, thank you, Guy Lindwall

This review is no reflection on the local branch at Hwy 57 and 9 in Little River, SC. The staff there are awesome and very responsive. They keep and maintain the storage location very well. I could not be more pleased with the local crew.

However, the cooperate policies is another matter altogether. I am leaving this review as a one start because of cooperate policies and I want to discourage anyone and everyone from renting from this location or any location managed by Public Storage Cooperate.

We are moving out at the end of February. The reason I am moving out, even though I have been a client since 2021 before Public Storage bought out my storage local storage company, if you all keep raising my rate. I don't understand why you give special pricing to people who have never rented from you and screw over those of us who have been with you for a long time. I will not recommend that anyone use you for storage. You will lose more funds that you would have gained by treating me fairly. You get what you give.

Great customer service. I’ve been looking for a unit since I moved down here and I found the right place. Daniel and Shane have been amazing at helping me find the right space and size. Thank you!

Facility is clean and well maintained. Shane was great, answered all my questions and made the whole process easy!