Public Storage

Great customer service, fast and easy transaction, unit was clean and ready

Came here twice because they needed to verify my ID before accessing my unit I paid for online. Both times no one was in the office. I waited 30 mins the second time and no one came. Called customer service and was instructed to go to a different location. I asked can you confirm someone will be in the office, so we don’t have the same issue and he stated “I don’t have a crystal ball”. There was obviously no regard for our time and he was rude. I was then told I couldn’t get a full refund, when this was not my fault. If the staff is not going to be in the office they should schedule appointments to ensure new customers are taken care of. I ended up going to the place next door and was serviced immediately.

Quick and easy, Latisha was very helpful

Latisha helped out alot

To was a fantastic help! Will rent here again