Public Storage

I worked with Victoria (please forgive me if I got your name wrong)! Today! She was fantastic super helpful and incredibly sweet. 10/10 experience!!

DO NOT STORE HERE. I signed a lease for 123$ a month in December 2023 and by December 2024 my rent was 249$ a month for a 10x10. No additions or anything was done to improve the property and there's often homeless people sleeping there which did not make me feel secure for my items. The app didn't work for me to make payments or let me in the gate 90% of the time I was there, there's never anyone on property to help you if you can't get the gate to work or help you with anything. When I finally got sick of the app not working and started going in to pay the person at the desk gave me major attitude over it. It's just simply not worth storing here. There's now cars and vans parked along a fence making it hard to leave through that side. They can't even keep their information straight, when I turned in my keys, the lady didn't know that the lock was actually mine (learned later by a manager trying to collect money from me) and clearly had no idea what to do when a tennet vacated.

Great service

Public storage doesn’t allow prorated rents. I either have to pay full month rent or get my account sent to collections for moving out on the 3rd of the month. The location management is great tho. This has nothing to do with them. This is an in general review of public storage as a company.