Public Storage

Alenytae always welcome me with a warm smile and a friendly hello whenever I come in. The place is always clean and organized ?

The girl was very friendly she was very helpful when I came in I believe her name is Tay very good customer service

Very unprofessional and rude on site manager, called me at work with some incorrect information when I asked if she could check her work and my locks because am current she said you can come check yourself , mind you I was at work and did explain that to the manager tay…and said if you want to know u gonna have to come check for yourself…
1- 1st thing why not check your work before calling a paying customer with wrong information
2 - when the manager and customer realized the manager is wrong , why not offer to go check my locks instead of having me leave work
3- when I arrived why not be polite and professional but instead getto and rude and mad because I ask why would call me with some wrong information
4- wouldn’t give me the corporate phone or her supervisor name and number instead I got I’ll let Erica know to call you..

If I wasn’t in need of there storage space I would of took it all but just unprofessional and very rude to a paying customer for more than 2 years now , in my whole time dealing with them I’ve never had anything like this happen and am still waiting to hear from the property supervisor not the property manager Tay probably a fake name

The priced are good Alenyte was very helpful and help me with downloading the public storage app and walked me through renting 5 star service.