Public Storage

Over the last two years, they have raised my rates 75%.
And over 2 months ago my door was broke and could not get access....They have yet to fix the door preventing me from getting my stuff. Still waiting. Paying 191 dollars a month for items I cannot even access.

Great location for my storage needs! Ashley was a great help and made sure we had everything we needed! A+

Great people!

Ashley was very helpful on getting me the perfect storage unit, for my things. She was making sure that my friends and I were good, when moving my things. She also help me download the public storage app. She told me to call anytime if I had any issues, also very nice and clean place.
Thank you!!

Had to use a virtual assistant that got disconnected after 73% done. Finished myself. Accidentally got into the wrong facility (using their new phone app to enter and exit) and we were stuck in there for about 30 min. Called the help line, chat line, texted for help, and called whatever number I could find. All prompts to follow. NO HELP! We finally got out when someone was leaving and we followed them out. 3 hours later the “manager” called me back to see if there was anything they could do to help. Seriously?!? Get a person there or be sure someone is answering the phone if you’re offering a chat or help line. Ridiculous and very aggravating when you get prompted through a phone system! 0 customer service