Public Storage

This place should have 0 stars. Take your money somewhere else. This place will hoodwink you into paying a reasonable price and then jack up the prices on you. My rent has gone up 351%. since being here. A 5 x 10 is costing me $139. Yet they are advertising a 10 x 15 for $117 online! Hopefully you see this before you sign up to get absolutely ripped off. 4.8 stars. That is hilarious. Stay far away from this company.

DO NOT RENT HERE!! There is another location down the street. They raise the rent price every other month. I have been here a year and when i first obtained a space it was for $44. Within a year it got changed 5x without notice to $110. Ridiculous for a 5x10 space. Customer service is horrible the lady is no help worst experience ever.

Again Angel was helpful. I was trying to cancel my unit it is no longer needed. I had a huge hole in the ceiling with isolation falling in and some water damage to many of my boxes. There were nesting debris and many many bird feathers all over my items. I cleaned out the unit and swept up the emailed dust and debris. Although I want to stop my unit. I have had no luck canceling this unit. The difficulty in stopping the service is stupid. I have already been on hold for quite a while;e. Up to now, have had a decent experience. Why is it so hard to stop services? I You want my driver's license? What for? I'm not driving your equipment. I just want to stop the service and this is like pulling teeth. Thank you, Kaite was helpful after 30 minutes tofinally close the account. **BE Aware! It is not an easy process to close the account.

Angel was very professional, helpful, and polite. I'm so glad I stopped in today.He got everything taken care of for me.

Public storage has done wrong before. My unit is open according to a message someone sent from the office, stating that they cannot lock it. Well the ONLY way my unit is opened will be if someone opened my unit from the office. There is a lock on my unit but it cannot be opened without the new lock round key. Plus it's ONLY two. The guy in the office has one and I have the other one. So, it means someone in PUBLIC STORAGE @ ROSELLE IL, 1295 W Lake Street opened it. One of the guys that works there is very nasty. He followed me around like he was a spying on me. I remember having to call the police on him. I don't know if he is still there, but I do know my unit should be locked. Anything else is this, someone there is playing nasty games going into storages. I am afraid to go to that PUBLIC STORAGE ALONE.