17208 Halsted St, Hazel Crest, IL 60429
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I wanted to close my account and clear out my storage unit last week as I told representative, which I was forced to pay for a full month's of rent for storage in order to access my belongings to then find out I will not be prorated to refund for the 24 days of not being in possession of storage unit. Basically taking our money when not renting for the days we no longer in possession is just terrible customer service and appreciate customers for using them. I WILL NOT GO BACK! I'M TEAM U-HAUL STORAGE AFTER PUBLIC STORAGE INCREASED RENT EVERY 6 MONTHS.
Nina is amazing! So helpful and professional!
Mike has been very helpful and nice with my whole process!
Excellent Customer Service!! Mike was outstanding!!!