Public Storage

Dee was awesome! Huge help!

Hi my name is Isaiah and I went to public storage in Bolingbrook it was a great and easy experience I was met by a gentleman name Jim who is very kind and respectful is you every need to fend go there Rand ask for him he awesome

Not happy with them at all. It’s not a secure facility and your items are exposed to rodents, dust, leaves, rain and snow because the doors do not reach the ground. Someone was using my code for access. We changed it and now the app doesn’t work for me at all. People tailgate to gain access to the storage area and there isn’t anything you can do about it. The gate stays open way too long. There are not enough cameras to see the lanes of the garage style units. The guy running the facility is friendly but there isn’t much he can do to help with the issues.

Update - The door on my storage unit has been fixed and it closes properly and they also added a new weather strip. It’s much better and I would just suggest that these repairs are made prior to renting the units because there are several unit with similar issues. I also learned that every unit receives a bag of rodent poison and that doesn’t necessarily mean that there are rodents on the premises. I have not seen any rodents or any other pests in my unit. Lastly, the property manager put in an IT request to help fix the gate access in my app. It’s been three weeks but I believe they are still working on it. I am happy most of my concerns are being addressed.

Shout out to Jim (& Dee!) thanks for your help nice storage place good people

Jim helped us find a great storage unit. Was very knowledgeable and nice. I definitely recommend. Thanks Jim for all your help.