30 Kettle River Dr, Glen Carbon, IL 62034
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Public Storage Customer Reviews
(based on 20 reviews)
14
2
1
0
3
16/10/2023
Review:
Jessie deserves a 10 star! She made the process super easy and was very knowledgeable!
04/10/2023
Review:
My dad had a until for years. Since public storage took over the customer service has decreased. We ended up moving out and going somewhere else.
02/10/2023
Review:
Jess was AWESOME! Her patience & willingness to help the 'technologically-impaired was off the charts! Great experience all around.
30/09/2023
Review:
Jessie and Meghan were super helpful and friendly. They helped me get the app set up and showed me how it worked and we got the new lease signed. Great service was definitely given
23/12/2019
Review:
Don’t return phone calls, raise your rates without notice, and never seem to have anyone working on the property anymore. Has really gone down hill over the last year.
-Revised 4/3/24
Was contacted by the District Manager who addressed all concerns and issues with a customer first approach. Completely different approach than the previous property managers and is much appreciated.