Public Storage

Valley Park
4.3
based on 20 reviews
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Contact Details

831 Meramec Station Road, Valley Park, MO 63088

163655608**

publicstorage.com

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Public Storage Customer Reviews
Amanda Wolf
08/07/2024
Review:

I spoke with Kimberly about my storage needs. She was extremely kind, helpful and knowledgeable. Absolutely great experience. 10/10!

David Kaddatz
29/06/2024
Review:

It's ok. Just be aware, there are no employees on site to communicate with. Everything is online. They have a video chat screen there and that's it. Getting in and out is a lot easier thanks to the app and Bluetooth. There's not a good option to use your own lock. They charge you a lot of money and a deposit when you can get a brand new lock off Amazon for $10. The worst part of this storage facility is the driveway once you get inside. It's rough and not maintained and is on a horrible slant to get around one side. This is the stupidest thing I've seen considering you're moving delicate furniture/breakables into the units. However, it's close to our house and does seem secure.

Rashelle's tvshows
27/03/2024
Review:

Sean
04/03/2024
Review:

This is the second time I've rented a storage unit form them where they 'say' the quoted price should remain the same, but they do not have an option to lock in a rent price. However both times the rent price increased over 30% within the first 3-4 months of my lease. I'm lucky enough to where I have the ability to move my items out fairly easily, but if I were someone that had packed a lot of boxes and personal items in there, I'd probably feel obligated to stay in order to avoid having to move everything again and just eat the additional cost, and I believe this company knows that. I would strongly recommend shopping around for storage units. I've had another storage unit through a different company for nearly 2 years now, and the price only increased 6% after a year and a half. This company's sudden and unpredictable price increases make it difficult to properly budget this type of cost.

Bob S
10/12/2023
Review:

This is my second time using Public Storage at this location and they do not disappoint. My units were ready on the day I requested. When a unit was no longer needed, the local staff (Sammy) vacated it for me without delay. I appreciate the security and quality of this storage facility. Sammy was particularly helpful in addressing a minor gate access issue that he fixed on the spot. Whenever I need temporary storage, I will rent it here.