831 Meramec Station Road, Valley Park, MO 63088
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I spoke with Kimberly about my storage needs. She was extremely kind, helpful and knowledgeable. Absolutely great experience. 10/10!
It's ok. Just be aware, there are no employees on site to communicate with. Everything is online. They have a video chat screen there and that's it. Getting in and out is a lot easier thanks to the app and Bluetooth. There's not a good option to use your own lock. They charge you a lot of money and a deposit when you can get a brand new lock off Amazon for $10. The worst part of this storage facility is the driveway once you get inside. It's rough and not maintained and is on a horrible slant to get around one side. This is the stupidest thing I've seen considering you're moving delicate furniture/breakables into the units. However, it's close to our house and does seem secure.
This is the second time I've rented a storage unit form them where they 'say' the quoted price should remain the same, but they do not have an option to lock in a rent price. However both times the rent price increased over 30% within the first 3-4 months of my lease. I'm lucky enough to where I have the ability to move my items out fairly easily, but if I were someone that had packed a lot of boxes and personal items in there, I'd probably feel obligated to stay in order to avoid having to move everything again and just eat the additional cost, and I believe this company knows that. I would strongly recommend shopping around for storage units. I've had another storage unit through a different company for nearly 2 years now, and the price only increased 6% after a year and a half. This company's sudden and unpredictable price increases make it difficult to properly budget this type of cost.
This is my second time using Public Storage at this location and they do not disappoint. My units were ready on the day I requested. When a unit was no longer needed, the local staff (Sammy) vacated it for me without delay. I appreciate the security and quality of this storage facility. Sammy was particularly helpful in addressing a minor gate access issue that he fixed on the spot. Whenever I need temporary storage, I will rent it here.