Public Storage

Independence
4.4
based on 40 reviews
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Contact Details

109 E 31st St S, Independence, MO 64055

181653378**

publicstorage.com

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Public Storage Customer Reviews
Kimberly Sutton
02/03/2025
Review:

Christy was wonderful and the units were nice and clean and well taken care of. She's tha bomb dot com.

Mica Pledger
25/02/2025
Review:

Whatever you do don't come here they sold all of my furniture, TV's, dressers, chairs, pictures, tables, a brand new printer, my babies stuff, all of my belongings a lot more. They lied and said all of my belongings only sold for $60. No way all of my items were only worth $60 I had 2 real gold bracelets in there that are worth $500 alone. My stuff was worth way more than $500 & now they're saying I still owe them $400 and they're threatening to send me to collections. This is not right at all very unethical. That's the storage fault for selling way lower than what it was worth. They don't care at all. How would you feel if this was your stuff. I reached out to them and tried to contact them. They literally could not wait one more day to get their money, I told them I could pay them in full, they sold all of my stuff literally one day before I got paid. Now all of a sudden they can't answer the phone and keep putting me on hold. When I finally got a hold of an employee they were extremely rude and did not resolve the issue saying I still have to pay when they sold all of everything I owed that was worth way more than $1,000. You will be hearing from my lawyer!

Christopher Vanfleet
25/02/2025
Review:

Christi is just about the most amazing mgr public has she is just so easy to work with

orlando shaw
25/02/2025
Review:

She was best talk to her anytime for busy

Mica Pledger
25/02/2025
Review:

Whatever you do don't come here they sold all of my furniture, TV's, dressers, chairs, pictures, tables, a brand new printer, my babies stuff, all of my belongings a lot more. They lied and said all of my belongings only sold for $60. No way all of my items were only worth $60 I had 2 real gold bracelets in there that are worth $500 alone. My stuff was worth way more than $500 & now they're saying I still owe them $400 and they're threatening to send me to collections. This is not right at all very unethical. That's the storage fault for selling way lower than what it was worth. They don't care at all. How would you feel if this was your stuff. I reached out to them and tried to contact them. They literally could not wait one more day to get their money, I told them I could pay them in full, they sold all of my stuff literally one day before I got paid. Now all of a sudden they can't answer the phone and keep putting me on hold. When I finally got a hold of an employee they were extremely rude and did not resolve the issue saying I still have to pay when they sold all of everything I owed that was worth way more than $1,000. You will be hearing from my lawyer!