Public Storage

They claim they have a locked gate and cameras to protect your units. However, their gate is left open for days and when a unit it broken into, they say the cameras weren't pointing that way and you're on your own. Don't give money to a place where they refuse to be held accountable nor help you for the thing you're paying them to do. For shame, PS! You're a scam.

Great place to store your stuff. The manager Tina is amazing.

Tina was very helpful in helping me and my friend with our unit! Was very knowledgeable and professional and the property is very clean! I also have met Nina and she is so sweet!! 100% recommend public storage!!!!

I recommend staying clear of Public Storage, as its name Public Storage will become synonymous with your possession becoming property of others.

1. Rented in 2017, rented a large unit for $110 (approx.), same unit became $189 - $230. Rent increases with time. What happened to the guarantee rent will not increase?

2. I reported to front office (??Tina and another woman in glasses), I planned to move out at the end of the month, after numerous times of the unit lock being cut for no reason. The latest was when ??Tina indicated, it was for non-payment. I informed her, how a late payment, when I have proof by my bank account payment was made at the beginning of each month? She stated, she saw when she was making her round. That was a lie. I went by the unit to start removing my stuff, items inside unit was a mess. Appliances were missing, clothing, fishing poles, movies, flower pots (only a woman would have use for flowerpots), skis, bike, rug cleaner, etc. I went to informed PS Haskell (they were closed), I had moved out, had to go to one near Walmart and was told I had to pay the next month fees. Told female (who appeared drunk or is slow, took her awhile to understand, how do I owe additional fees), she indicated I did not submit through the online??‍♀️.

3. If you value your possessions, go to another storage company with cameras. There are several in Lawrence. If you ask, if there will be ever be a price increase and response is no, be warned, there will be.

4. Looked through the public storage auction and I saw my appliances being auctioned off. (Pubic storage auction, select one near your location).

5. Contact BBB, if you are unable to a resolution. That is the next step.

6. Lastly, before you trust your possessions to a self storage unit, check the reviews first. ??I would have selected a different storage company.

Tina was so friendly and amazing!