Public Storage

Desiree is amazing. Great customer service! She was very helpful with all my questions.

Giving 5 stars for Desiree who went above and beyond with helping me today. Same on Public Storage for raising the rate for my unit $23 dollars more. Online prices are much better but once you get that first year in the come back and get you I guess. My same unit is $59 right now online that I am now paying $92 for, Wahhhhhh

ZERO stars of I could!
No one is ever there during posted working hours and the door even says WE ARE OPEN!
They have a QR code on the front door to purchase on line, but I have questions and want to see the different units in person.
Gate Codes are set by an app and you scan your phone to get in
What if the app is down or isn't working...
If you call the number on the door no one answers and even with messages left no one calls you back. The number listed on line for customer service is a joke.

NO thank you,
Next..

I had an AMAZING experience with this Public Storage in OKC! Moving all the way from California was a big deal, but Kimmi made it so much easier with her fantastic customer service and problem-solving skills. In just a couple of days, we were all set up and had everything that wouldn't fit in our new, temporary apartment neatly stored away. Honestly, without Kimmi's understanding, support, and top-notch service, I have no idea what we would have done for storage. Thank you so much, Kimmi, for everything you do at Public Storage! You're the best!