Public Storage

Absolutely horrible! Staff lacks basic customer service quality, offering zero support, empathy or appreciation. I wasnt even allowed to charge phone to open the gate when it died the moment I opened the app. My wallet had been stolen leaving me with only a photo of it, on my phone and refused me access. She KNEW who I was, having had interaction with me - on property - earlier that day and the day prior.
And regardless, of alleged break-ins, acting suspicious of renters on property who aren't acting suspiciously, is ridiculous. That's why you have cameras. As a new renter, I exited the property late due to getting my belongings in the unit organized for easier access to certain items. The manager threatened to terminate my account because of this. She didn't care to know why or if it there was something I needed help with or any special assistance. And now, I'm denied access to the property due to an overdue balance of $0.00?!?! SERIOUSLY?! I am homeless and came to my locker to change out the clothes in my bags but now I can't.because there is absolutely no way to speak to anyone about the issue. NO ONE at corporate or the property. So I don't have what I need for the cold weather tonight. Site managers that care, know who their renters are and their situations - especially those they see every day.

Kimb help me to choose a good spot for my trailer, excellent service!

Kim B. is an amazing, caring and awesome she was great she listen she assisted me with all my account issues. I was so stressed out and she took her time out to help me. And thank you for your kind words after losing my Dad. Thank you so much Kim B. You rock ♥️♥️

Great place, nice and clean with easy access. Management was very helpful, kind and attentive to my needs as a customer. Prices are good. I recommend!

Great when you first start but after a few months they remove the online price and jack up the rent 60.00.... plus my unit was broke into and found out a lot of the units in the climate controlled building have been broke into. Thanks for letting me know ahead of time... Looking at a different place , more secure......