Public Storage

Ben did a great Job helping us

Raised my rent on the 3rd floor $25 within 6 months of being here. I talked to the person in the office and he said they increase every 6 months I’m not sure how they have high ratings with terrible practices such as this they have one elevator that closes before you can get your stuff in and expect me to pay $95 a month for this. Terrible!

Beautifully clean facility and great service from the manager, Ben. Recommend 100%.

This is a clean and well managed facility that seems secure. My issue is with corporate with the frequency and amount of rent increases. I'll post my rent history here and you can use it to make a more informed decision.

10x15 climate controlled unit:
11/2022 - Starting rent: $144 a month, first month discounted, promotional. Promotional period duration is not shared even though it was asked for.
4/2023 - Rent raised to $199. I complain and get an additional few months at promotional rate.
7/2023 - Rent now at $199
1/2024 - Rent raised to $230. I call and complain and unfortunately there's nothing they can do for me. Meanwhile this new rate is close to 70% more than comparable storage in the area. Only solution is to move to another facility.

5/2024 - I terminated the lease

Me and my husband rented a 10-20. It started around $260. Ended at almost $500. We have been with public Storage for a year and 3 months. We ran away from public storage. We moved out on the 4th of Oct. My husband and I called public storage on the 5th to see how much we owed for 4 days. They said the moved our move out date back to Sept 30. They said we are good. Have a great day... That was a lie! On the 6th they added $300. They are dishonest. I don't recommend them. I have rated this place 2 times negative. Please don't give them any more money people. The have huge rent increase. They are lies!!!!!!! We are looking for any lawyers for a class action lawsuits. Also there was rat damage and water damage from the storage unit.