Public Storage

We returned our lock on Nov. 5th in a ziplock bag with both keys with all of the info in the drop box...we have called and called and left sooooo many messages and nobody has returned our lock fee...to make things worse this location (like many other locations) are AUTOMATED....there is no real person to talk too! It's simply a KIOSK with absolutely difficult audio to hear!!! Plus good luck talking to the property manager (despite how many messages you leave!!!!!!!!!!!!!!!!!) It's absolutely impossible to get a hold of anyone if u have ANY QUESTIONS OR PROBLEMS....it's ALL AUTOMATED....YOU HAVE BEEN WARNED ABOUT THIS LOCATION AND OF PUBLIC STORAGE!!!!! Please find a storage place with real people to deal with instead of public storage! I will NEVER and I mean NEVER use public storage again!!!!!!!!!!!!!!!

Janise was very very nice.

The facility was in a convenient location for us and Ralph was very nice. I learned the number on their door is the number to call and actually speak with someone if you want a faster response.

The kiosk experience was very easy and the agent was very helpful.

We leased a space from Public Storage, and Amelia and Janise have been incredibly helpful. They have exceeded my expectations in addressing any inquiries or issues, and the units are consistently well-maintained.

I would highly recommend Public Storage.