Public Storage

Ali was very helpful and welcoming storage units can be overwhelming and its easy to get lost but thabk you for making me feel welcomed!

Don’t rent from here. It was great before “Public Storage” bought out Storage Landing.

For the past few months, we’ve noticed our climate controlled unit was having issues. Our cardboard boxes were getting soft and mold started popping up (likely due to humidity/the hot summer heat). The insulation from the ceiling was slowly falling apart and covering our items. And then the bugs….. not just tiny little spiders but crickets, roaches, and some rodent droppings.

And they had the audacity to increase our rate despite the fact we could not get ahold of anyone at the front office for over a month.
(We were grateful for our unit being right by the gate, but when the gate broke and stayed open for a month- we knew it was time to go.)

Public Storage, we will not be coming back.

I’m giving them a little credit for it being clean and nice inside and it looks like they now have dollys and carts you can use. But they don’t do much for you because the elevator has not worked every time we have gone to remove or add items to our storage unit. Maybe it’s worked in between I have no idea but it’s extremely inconvenient. My 75 year old father in law had to carry everything up the stairs in the heat of summer because I was pregnant and couldn’t help. Then today (MONTHS later) my husband had to carry all of our holiday decor down and out to the car while I had to carry our newborn up and down the stairs so I could identify what I wanted. We had tried to go last weekend but the elevator was broken then as well. On top of all of this, I just was notified our rent was increasing by a ton. I definitely can’t recommend this place anymore. It was great when it was Storage Landing (which is why it has such good reviews).

Very friendly staff in the office. Loved the ease of entering and getting to my locker. Highly recommend this Public Storage of Buda!

Michele did a great job! Explain everything to me and getting me in and out very quickly.