Public Storage

Delilah at Public Storage (off Kipling in Littleton) is great! I've had my storage unit now for over 4 years and the rent started to become unaffordable, I was ready to cancel. Delilah listened to my concerns and escalated my concerns to corporate and was able to negotiate a discount on my monthly rent. She was very kind and courteous and went above and beyond her job. Thank you, Delilah!

Thankful for Robin and helping me out when multiple life events prevented me from timely removing my lock from my unit. Thank you so much Robin for your assistance!

Editing my review because Robin had me enter it before I left and selected 5 stars for me. She was actually quite rude to deal with, even when I explained that I was dealing with a death in my family. I had spoken with the property manager Delilah about things and she instructed me to call to make sure she was there when I brought the key for my lock. When I called, Robin was there and she insisted on me coming in right away even though I requested to speak to Delilah (who had been much nicer and willing to work with me)
When I got there, Robin seemed irritated and kept admonishing me for not coming in sooner, even though I explained the death in my family. She typed a bunch of stuff into her computer, said I was lucky I came in when I did and said I wouldn't be charged for August. I thanked (and believed) her. Then she had me pull up the location on Google maps and started a review for me. She said I had to do it before I left because when people say they will later they never do and she doesn't get credit. So I did and I thanked her as seen above. But now I am seeing that I was still fully charged for the month of August and nothing is being credited to me like she said.
I'm not happy with how rude and pushy Robin was through this ordeal, or the fact that she said I would not be charged and it is now apparent that was a lie. And it's certainly not good form to force people into leaving you a 5 star review while you watch them do it

Eli was a great help to me today. Kind, courteous, and very knowledgeable. Thank You Eli!

Dawn F was amazing

Delilah was so incredibly helpful and a delight to work with! She is a definite keeper!!!! Great job!