3061 Wood Ave, Colorado Springs, CO 80907
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Becky was amazing. I had so much trouble trying to find a clean unit in town. I came by last minute and she helped me out like it was no problem. Any other place would have turned someone away that or told them to come back the next day. But my car was full and after hours of trying to find a clean unit in town I should have just chose public in the first place.
Best in town
Very helpful and great to talk too
Julia was awesome to deal with. Storage complex was great to rent from. If I ever need to rent a storage unit again I will definitely be renting from this facility.
I am sad to say that we were very disappointed with the local Public Storage. This is our first time trying to work with Public Storage, but by no means the first time we’ve worked with a storage unit. We rented a small unit in order to store our motorcycle, and needed to be able to trickle-charge it, which we have ALWAYS been able to do at any other unit we’ve worked with. Once the motorcycle was taken to storage it was discovered that there wasn’t an outlet, but there was a lightbulb fixture. We were told that we just needed to buy a lightbulb, however, when my husband did just that, it was apparent that there actually wasn’t any electricity at all. So we pulled the motorcycle from the unit, and left behind the lock. After several calls, we are not told that we will only be refunded the charge for the lock, but not the first month’s rent (even thought we were only occupying the unity for 3 days), nor the administration fee. We are very unhappy with the false advertising, and the refusal to refund us. We will NEVER try to use a Public Storage again.
Thank you so much for all you help Channing. Easiest storage unit to get into.