Public Storage

This review is for Public Storage in Gardnerville, Nevada only. The customer service is five star. The manager was very helpful. When we asked to see a different unit, she showed us one. We were problem-solving with a very tiny amount of water seepage. Since the beginning of the contract, I have no idea if they will be fair or not regarding increases. I would suggest that you bring your own tarps. It will take three very large ones for a large storage unit, you can cover the floor that way. Then cover items in your unit with plastic or tarps.
The five stars is for the manager at Gardnerville .

Helena helped us make arrangements from out of state. We found the facility to be in top condition, extremely clean and secure. We are very impressed with the care Helena puts into the property and customer relationships.
Thank you

hate that i forgot her name, helena, maybe? was so kind and helpful! she made sure our experience was quick and easy!

Rented from them for about 6 years everything was fine until they practically double my rent on a 5 by 10 from 80$ a month to 173$ I decided to find a cheaper place and did, moved out with half the month left and find out they don’t pro rate on move outs! So I basically paid 173$ for 2 weeks of having the unit. Place is a rip off would never recommend this place to anybody! Someone should investigate this place for fraud!

Manipulative and predatory business practices. They increased my rent by almost 3x the amount I paid initially. It almost doubled every year. When trying to move out they tack on a full month then turn around a re-rent the unit you just vacated in essence charging two people that month for the same unit. They claim it’s in the “contract” but cannot provide a copy of this contract when requested. If I could give no stars I would. STAY AWAY, NOT A BUSINESS YOU SHOULD TRUST YOUR BELONGINGS WITH.