3752 W Cerritos Ave, Los Alamitos, CA 90720
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Was looking for some clean storage space close to my home and I found it. Jeff was available on a freaking SUNDAY to show me around. He answered all my questions and provided a great atmosphere. I guess I'll be sticking around.
Great service at this facility. Jocelyn answered all of my questions and was very polite.
The manager at this location is very helpful. Every issue that we had with the storage unit was sorted and fixed. she always manages to get it done in timely manner. We had no problem reaching out to her. she’s always there or if not, would call us back right away. We have had issues with the light bulbs and she got it fixed right alway. This location is very clean from other public storage we been too.
Thank you for maintaining the storage and always there to help us when we needed.
Thank you .
Chan
Just wanted to give a shoutout to this place for safely housing my craaaaap... you know, my surfboards, camping gear, art...all that good stuff. I gotta say, dealing with me isn't always a walk in the park, especially when I'm having one of those 'losing my keys and panicking' days - which let's face it, happens more often than I'd like to admit! Adhd disabilities at its finest..m
But let me tell you, Jocelyn at the front desk has been an absolute champ. She's seen me in full-on panic mode more times than I can count, and she's always there with a calming presence and a helping hand. I've been on the hunt for a spot to store my RV, and Jocelyn has been like a guardian angel, keeping me posted on available units and whatnot.
I've watched her in action, making sure folks checking out dollies actually go through the proper channels and leave their IDs ...
ain't nobody sneaking those off on her watch! She's thorough, she's on top of things, and I've never had a single issue under her watch.
I appreciate yall allowing me to keep my stuff here safely while in this horrid transition in my life.
I'm thrilled to share my experience with this Public Storage. Jocelyn has consistently provided me with exceptional service, making my storage needs a breeze.
Every time I visit the facility, she greets me with a warm and welcoming demeanor, making me feel like a valued customer. Her knowledge of the storage units and the facility layout is impressive. She goes out of her way to ensure that I have all the information I need to make informed decisions about my storage space.
What truly sets her apart is her willingness to go above and beyond to assist me. Whether I have questions about my rental agreement, need help with access codes, or require assistance with anything else related to my storage unit, she is always there with a smile and a solution. Her ability to handle any situation calmly and professionally is truly commendable.
As a customer, I appreciate her dedication to creating a positive and efficient experience. She keeps the facility well-maintained and organized, making it easy for me to access my belongings whenever I need them.
She has made my experience as a customer exceptional. Her friendly and helpful nature, coupled with her extensive knowledge of the facility, has made my storage journey stress-free and enjoyable. I am grateful for her outstanding service and support, and I have no doubt that she enhances the experience for all customers who have the pleasure of working with her.
Update: Jocelyn is still the best and takes good care of me and my unit.